Director of Athletics Dr. Daryl Gross has a clear mission for the program -- to be EXTRAORDINARY! His vision is shared by the Orange Club office. We strive to make giving easy for our donors and have created an equitable and exciting system to recognize those who have so generously shared their resources with Syracuse Athletics and the University.
Making Giving Easier
Many of our donors make gifts to more than one area in Athletics. Some of our donors receive as many as five different renewal notices or reminders for their various commitments. This December, we are introducing a new invoice system that summarizes, in one notice, all of the gifts and commitments our donors have made to the Athletic Department in the previous year. This will provide our donors with a complete picture of their annual gifts and commitments and the impact they have on Syracuse Athletics. Enclosed you will find a sample invoice. In December you will receive an invoice that accurately lists your gifts from the previous fiscal year and information on how to renew or increase your contributions for the current year.
Customer Service
In the past, both the Orange Pack and the Box Office would take orders for tickets and parking. This often led to confusion between the two departments and wasted time for our donors. The former point system was helpful to the Box Office to some extent but it may not have accurately illustrated the various ways that our donors have supported Athletics and other areas of the University. With the implementation of a new computer module in the Box Office, we seek to enhance our relationship with our donors.
The Box Office staff has an accurate summary of a donor’s annual contributions to Athletics – they will come to know you and take care of you in the same way our wonderful Orange Club staff have for so many years.
All ticket and parking requests are coordinated through the Box Office. This approach ensures that tickets and parking are issued in a more equitable fashion and you get great customer service from everyone you come in contact with in Athletics.
Recognizing Our Donors
Syracuse is implemented a University-wide recognition and courtesy system for all of our donors. The Orange Club is enthusiastically participating in this process. You are able to enjoy courtesies based on your
cumulative giving to Syracuse Athletics each fiscal year (July 1-June 30). Please refer to the
brochure to determine the benefits associated with your level of giving.
Thank you again for helping ensure the success of Syracuse Athletics. GO ORANGE!